Miles Supply Inc. (hereinafter collectively referred to as Miles Supply) hereby state that all products, merchandise and equipment sold and delivered are sold with NO warranties, express or implied, including any warranties of fitness or suitability for a particular purpose. Except Miles Supply shall honor all manufacturer’s warranties, if any, for the replacement of defective products, merchandise or equipment. Such replacement shall be made according to the manufacturer’s terms, conditions and specifications. Miles Supply shall not be liable for any loss, damage, or injury, whether direct, consequential or incidental arising out of the use or inability to use such a product, merchandise or equipment. Seller bears sole responsibility for determining the suitability of the product, equipment or merchandise for its intended use and hereby assumes all risk and liability for its selection and use and agrees to hold Miles Supply harmless therefrom. No modification of this limited warranty shall be effective unless made in writing and signed by a duly authorized office of Miles Supply.
After receiving your order from Miles Supply, please confirm immediately that all items (excluding back ordered items) were received. Miles Supply will not accept claims for missing merchandise filed over 2 business days after receipt.
Miles Supply can not guarantee that all items listed in this website are always in stock or available. Miles Supply will make every effort, though, to fill your order in a timely manner.
RETURN FOR REPAIR OR REPLACEMENT
Miles Supply is limited to a manufacturer’s warranty specifications. In certain cases, we may not be able to either issue an immediate credit or warranty repair until the manufacturer gives approval. Misuse is beyond our control and may ultimately void the manufacturer’s warranty.
Claims for damaged goods must be filled with the carrier immediately. In addition, Miles Supply must be notified of the claim within 2 business days. Miles Supply is not responsible for damages by carriers. Please check your shipment thoroughly upon arrival.
A return merchandise authorization (RMA) number must be issued by Miles Supply before an item is to be returned. Miles Supply will not accept collect shipments on returns unless they have been pre-authorized. A 15% restocking fee may be applied to all returns. Authorization for returns must be made within 45 days of receipt of the order. No returns on special orders. All defective merchandise is subject to Vendor’s inspection.
Items ordered for a specific application and/or purpose are not returnable. A Miles Supply Sales Representative will inform you of such an order and may ask you to fax written authorization to verify your acceptance of these terms.
PRICES – TERMS
All orders are shipped F.O.B. from either Miles Supply’s Barre VT or Elberton GA location. Some orders may be shipped directly from the manufacturer to the customer if requested from the customer.
Non-Machine supplies are net 30 days with approved credit (click here for credit application). A service charge of 1-1/2% (18% per year) will be added to accounts over 30 days. Any and all collection fees will be in addition to amounts owed to Miles Supply. Special terms or conditions must be approved by an officer of Miles Supply prior to your order being processed. For machines: 40% down non refundable deposit, 60% upon ship date, is typical. Terms vary depending on Vendor.
Standard orders shipped C.O.D. unless credit has been approved or the order has been prepaid by either a credit card+, money order or wire transfer. All first time orders over $200 must be paid by bank check or money order. +Credit cards cannot be used for extraordinarily large purchases.
Completed tax exempt forms must be presented prior to, or at the time of sale.
Tax refunds will not be honored after the sale has been processed.